Privacy Policy

This privacy policy outlines how London Visitor Services Ltd collects, uses, maintains, and discloses information collected from users of our site and services. This policy applies to the site and all services offered by London Visitor Services Ltd.

We are committed to protecting the privacy of our users. We process personal data in compliance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

Personal Identification Information

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our online platform. Users may be asked for, as appropriate, name, email address, mailing address, phone number, payment information. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities or purchasing our services.

Non-personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our site may use "cookies" to enhance user experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How We Use Collected Information

London Visitor Services Ltd collects and uses users' personal information for the following purposes:

To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

To improve our site: We may use feedback you provide to improve our products and services.

To send periodic emails: The email address users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

We process your personal data based on lawful bases, including fulfilling contractual obligations, pursuing our legitimate business interests (e.g., improving services, preventing fraud), obtaining your consent, or complying with legal obligations.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, or for as long as we are legally required to do so.

International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If such transfers occur, we will take steps to ensure your personal data is treated securely and in accordance with this privacy policy and applicable data protection laws, for example, by using approved standard contractual clauses.

Your Data Protection Rights

Under data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal data.

• Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure: You have the right to ask us to erase your personal data in certain circumstances.

• Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.

• Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.

• Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

• Your right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

London Visitor Services Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us in writing at the following address: